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Cub Suite · Cub Draw support

Help for parents, without the maze.

Cub Draw turns the iPad a family already carries into a sketchbook built for pre-readers. Find parent help with setup, drawing, private family sharing and managing artwork.

First setup

Choose the installation role that matches this device.

01

Parent and child share this iPad

The child canvas opens by default. Parent controls use a six-digit PIN, with device-owner authentication also available on this genuinely shared iPad.

02

Child draws on this iPad

Use this when a parent will manage content from another iPhone or iPad. Parent controls on the child iPad require its six-digit PIN.

03

Parent controls on this iPhone or iPad

The parent dashboard opens directly and relies on the device lock. This is the device that creates and owns a private Child Space.

Need to change roles? In Parent controls, open Device Setup and choose Set up this device again. This changes the role and parent PIN; it does not delete drawings.

Parent gate

Set or reset the six-digit parent PIN.

  1. During setup

    Choose a shared-iPad or child-iPad role, enter six digits, then enter them again. Setup completes when the matching confirmation reaches six digits.

  2. To replace a PIN

    Unlock Parent controls, open Device Setup, select Set up this device again, then choose the role and create a new PIN.

  3. If the PIN is forgotten

    On a shared iPad, use Face ID, Touch ID or the device passcode to enter Parent controls, then reset setup. A child-only iPad does not offer device-owner authentication at its parent gate; contact support before reinstalling so local-only work is not put at risk.

The PIN verifier is stored as a salted hash in the device-only Keychain. Cub Draw cannot read or email the original PIN.

Private family pairing

Connect a parent and child device with a Child Space invitation.

  1. Prepare both devices

    Sign the parent and child devices into their intended Apple Accounts and make sure iCloud Drive and CloudKit access are available.

  2. Create a Child Space

    On the parent device, open the Family Gallery, choose Manage Children, then Add child. Enter the parent-facing child name and choose Create and Invite.

  3. Send and accept

    Use Apple’s sharing sheet to send the private invitation. Open the invitation on the child iPad and accept it in Cub Draw.

  4. Confirm the connection

    Return to Cub Draw. In Device Setup the child iPad can choose Check for invitation; once paired, either device can use Sync now.

Invitation control: only the parent who created a Child Space can manage its invitation and participants. Other invited parents can use the shared family content but cannot manage that owner-only share.

When something is missing

Drawings or stickers may take a moment to appear.

Core drawing saves locally first and works without a network connection. Cloud changes are normally prompted by Apple push notifications, but those notifications can be delayed or combined.

  • Confirm both devices are using the intended Apple Accounts and the same Child Space.
  • Bring Cub Draw to the foreground on both devices.
  • Check that the devices have an internet connection and iCloud is available.
  • Open Device Setup and choose Sync now.
  • For a new invitation, choose Check for invitation on the child iPad.
  • Leave Cub Draw open briefly if a large drawing or several sticker images are transferring.

While offline, new work remains usable on the drawing device and synchronization retries later. Unsynchronized work is not yet available on another device.

Drawings and recovery

Reopen, restore or delete a drawing.

Reopen editable work

Open My Drawings from the child toolbar. Current Drawing appears first, followed by earlier drawings grouped by day. Reopening keeps the editable PencilKit strokes and sticker placements.

Delete past drawings

Select past drawings, request Delete, then pass the parent gate. Current Drawing cannot be deleted from this gallery.

Restore a paired drawing

For a paired Child Space, deleted cloud drawings appear to a parent in Family Gallery → Recently Deleted. Restore returns a drawing to the parent gallery; it does not automatically recreate the local page on the child iPad.

Delete permanently

In Recently Deleted, choose the trash control and confirm Delete Permanently. This removes the family’s CloudKit record and cannot be undone. Cub Draw 1.0 does not automatically expire Recently Deleted items.

Standalone drawings: a drawing deleted from an unpaired, local-only installation has no CloudKit recovery copy. Reinstalling the app is not a recovery method.

Parent-managed artwork

Import and manage stickers.

  • Unlock Parent controls and open the Sticker Library.
  • Choose All Stickers or a category, then use Add sticker. You can select up to ten pictures at a time through Apple’s Photos picker, paste an image, or drop images from another app.
  • Review each picture as a foreground cutout or whole image before adding it.
  • Create and rename categories, move stickers, choose a category picture, and control whether each sticker is visible to the child.
  • Imported .cubstickers packs begin hidden until the receiving parent makes individual stickers visible.

Deleting a custom sticker removes it from the library. If a recoverable drawing still uses it, Cub Draw keeps an invisible scoped backing copy so the old artwork does not change.

Finished artwork

Share or save a drawing.

Choose a drawing’s share action to render a fresh finished image and open Apple’s system share sheet. Save to Photos requests add-only Photos permission at that moment. On a child or shared iPad, external sharing and saving require the parent gate. Parent-only installations rely on the device lock.

The exported image receives a small Cub Draw mark. The editable drawing, thumbnails and synchronized content are not changed.

Apple system protection

How Sensitive Content Analysis behaves.

When Sensitive Content Warning or Communication Safety is enabled on the device, Cub Draw can ask Apple’s on-device Sensitive Content Analysis framework to check images before they become child-visible. A flagged sticker remains parent-only, and a flagged tracing picture is not accepted for the child’s page.

The classification stays in memory for the decision. Cub Draw does not store, synchronize or upload the classification result. Analysis follows the protection setting of the person using that device.

Quick checklist

Before contacting support

  • Update both devices to the same current Cub Draw build.
  • Confirm the installation role on each device.
  • Confirm the selected Child Space and Apple Account.
  • Bring both apps to the foreground and choose Sync now.
  • Record what you expected, what happened, device model, OS version and Cub Draw build number.
  • Do not email a child’s drawing, name or family photo unless it is genuinely needed to diagnose the issue.

Contact and deletion help

Contact Cub Draw support.

For technical help, privacy questions, participant removal, or a request to permanently delete an entire Child Space, email Nanda Kusumadi. Please write as the parent or guardian; this page does not ask children to submit personal information.