Portico support

For help, contact Nanda Kusumadi at portico@nandakusumadi.com. Include your device, app version, iOS or iPadOS version, macOS version and a short description of what happened. Never send passwords, host keys, screen contents or keystrokes.

Set up Screen Sharing

On the Mac, open System Settings → General → Sharing and enable Screen Sharing. Allow the Mac account you want to use. Keep a user logged in, the Mac awake, and Screen Sharing reachable from your device. Remote Login is not required; SSH tunneling is not currently supported.

Find your Mac

Allow Local Network access when Portico asks. If you declined, open the app’s system settings and enable Local Network, then try again. Discovery can be empty even when permission is allowed. You can always enter a Mac address manually.

Connect through Tailscale

Install and configure Tailscale separately on both devices. Add the Mac’s Tailscale IP address or full MagicDNS name. Portico does not create a Tailscale account, manage your network or independently verify its protection. Do not expose the Mac’s VNC port directly to the internet.

Sign in

Use a Mac account authorized for Screen Sharing when the Mac advertises compatible sign-in support. Otherwise configure a separate VNC password in Screen Sharing settings and choose VNC password in Portico. New Mac identities require review; changed identities must be checked before reconnecting. A fresh sign-in may lock the Mac session.

Purchases and restoration

One saved Mac is free. Local and Tailscale routes grouped under one Mac use one allowance. Unlimited Macs is a one-time in-app purchase for additional saved Macs. On a device using the same Apple purchase account, open Unlimited Macs and choose Restore Purchases. Contact Apple for billing or refund requests; do not send payment details to support.

Requirements and limits

Portico requires iOS or iPadOS 26 or later and an already logged-in Mac with Screen Sharing enabled. It controls one display at a time. Audio, file transfer, clipboard sharing, SSH tunneling and display switching are not currently supported. macOS login screens after restart and indefinite background sessions are not promised.

Accessibility

The remote Mac desktop arrives as an image. Its text and controls are not exposed to VoiceOver as individual elements. If you rely on screen-reader access to the Mac, contact us before choosing Portico for that workflow.

portico@nandakusumadi.com

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