NOISE DECK / SUPPORT
Noise Deck support
Help with sounds, widgets and keeping your decks in sync. Noise Deck is currently in development; these instructions describe the current build.
How do I add a widget?
Touch and hold your Home Screen, open the widget gallery and choose Noise Deck. Pick a size, then use Edit Widget to choose a deck. Small widgets hold 1 or 2 keys, medium widgets 2, 4 or 8, and large widgets 8 or 12.
Why can’t I hear a sound?
Check your media volume and whether audio is going to Bluetooth headphones or another output. Open Noise Deck and try the same sound there. If a widget reports a missing deck, choose an available deck in Edit Widget.
Why won’t my file import?
Choose an MP3, M4A, WAV or AIFF file no larger than 25 MB. Source audio can be up to 10 minutes; trim the saved cue to 30 seconds or less. A link must point directly to an HTTPS audio file. Webpages and protected streams are not supported.
Why aren’t my decks syncing?
Check the sync state in Settings and that your devices use the same iCloud account. Your local decks remain usable when iCloud is unavailable. Turning sync off keeps the existing iCloud copy.
What happens when I delete a deck?
Sounds used by another deck stay there. Imported audio that no deck uses is removed locally. Deck changes are included in later syncs; copies you have already shared remain with their recipients.
Get in touch
For help or privacy questions, email Nanda Kusumadi at the Noise Deck support address below. For troubleshooting, include your device, OS version, app version and what happened. Only attach audio you are comfortable sharing.
noisedecksupport@nandakusumadi.comFrom Nanda Kusumadi